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You’re not alone

Jacqui O’Keefe, director of UNOS member quality, shares what transplant hospitals should know about working with the OPTN Membership and Professional Standards Committee, or MPSC. Learn what is different for site surveys during the COVID-19 crisis.

Resources to help your organization stay in compliance with OPTN policy

Evaluation plan

The OPTN Evaluation Plan provides guidance to OPTN member transplant hospitals, OPOs and histocompatibility labs on how UNOS, as the OPTN contractor, assesses member compliance with OPTN policies and bylaws. We update it periodically to reflect the latest changes to policies and bylaws. Reviewing this information will help you stay up-to-date so you can revise your operational compliance procedures as needed.

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Member resources guide

Links to policies, bylaws, toolkits and other resources. Includes an introductory fundamentals section.

Performance management

This toolkit of resources explains the OPTN performance review process for transplant hospitals.


You can also access these videos on UNOS Connect. You’ll find them in the course catalog under the Quality/Effective practices category. You can also access UNOS Connect when logged into UNetSM. You’ll find UNOS Connect under the Resources tab.

  • Performance management series town hall (Video | Duration: 22:00)
  • Bayesian methods for assessing transplant program performance (Video | Duration: 34:00)
  • Demystifying the MPSC performance review process (Video | Duration: 18:00)
  • Benefits of participating – testimonial (Video | Duration: 12:00)

Learn more about UNOS Connect.

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