Changes coming to UNOS Service Portal emails beginning Dec. 18, 2019

Changes coming to UNOS Service Portal emails beginning Dec. 18, 2019

Audience

All UNetSM Users

Please share this notice with anyone in your organization who needs to know this information.

 At a glance

In order to comply with privacy regulations and protect sensitive data, UNOS is modifying its Service Portal functionality. Beginning Dec.18, 2019, the emails sent from UNOS Service Portal will no longer include the comments that are contained in the ticket. Instead, members will need to log into Service Portal to access this information.

Functionality within Service Portal will remain the same, and members will still be able to access the ticket history, read comments and track activity.

Contact

 If you have questions, please contact UNOS Customer Service (UNet Help Desk) at 1-800-978-4334 or unethelpdesk@unos.org.

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