UNOS is led by a Board of Directors, which oversees management of the organization. The corporate governance principles of UNOS are outlined in a series of documents adopted by the Board of Directors and reviewed periodically to ensure they continue to meet the needs of the organization and reflect current industry best practices. The following sections will help you learn more about UNOS’ governance principles:


Governing DocumentsRevision Date
Articles of Incorporation6/23/2009
UNOS Bylaws2/1/2014

Board subcommittees

In 2012, the UNOS Board of Directors formed three Board subcommittees to study specific issues and make recommendations to the Board. These subcommittees include:

Corporate Affairs Committee

The UNOS Corporate Affairs Committee is a subcommittee of the UNOS Board of Directors that can act as a governing body on behalf of the Board for UNOS corporate matters. Its membership includes four officers of the UNOS board, as well as three at-large board members.

UNOS Finance Committee

The UNOS Finance Committee is a subcommittee of the UNOS Board of Directors that oversees UNOS corporate financial matters. It includes the UNOS treasurer and four at-large board members. The UNOS Finance Committee also functions as the OPTN Finance Committee, which additionally includes an ex-officio non-voting member from DHHS/HRSA.

Information Technology Advisory Committee

The UNOS Information Technology Advisory Committee is a subcommittee of the of the UNOS Board of Directors that provides objective recommendations to the OPTN Board of Directors on the status and needs of UNOS’ IT infrastructure. Its membership includes three board members with experience and familiarity with IT in general and/or the OPTN data system in particular, as well as three outside advisors with expert knowledge and leadership credentials in healthcare data systems and IT development.

Best practices

UNOS carries out our work with a deep commitment to accountability and transparency. Our strong performance is reflected in our business practices, accreditations and certifications:

GuideStar accreditation

UNOS is committed to ongoing transparency and accountability in support of our mission, and is verified by several charity evaluators, including Guidestar, the premier source of information on U.S. nonprofit organizations.

System Security-Federal Certification

UNOS developed an online database system, called UNetSM, to collect, store, analyze and publish all data that pertains to the patient waiting list, organ matching and transplants. This data collection and management system meets the highest security standards for federal computer systems.

The confidentially, integrity and availability of the data collected must be protected from unauthorized use, modification or deletion. Each of these sensitivity criteria is rated on a scale of high, moderate and low. The sensitivity scores are assigned by determining the potential impact on organizations or individuals should there be a breach of security.

  • Confidentiality for the UNet system is rated as moderate due to the personally identifiable information collected and used in organ matching.
  • Integrity is rated as high due to the effect of unauthorized modification of the data on wait list maintenance and organ matching.
  • Availability is rated as moderate due to the adverse effect of unavailability on wait list maintenance and organ matching.

To ensure the UNet application and supporting infrastructure support the needed levels of confidentiality, integrity and availability, the OPTN contract requires the system to be certified and authorized to operate every three years. The certification and authorization process includes an audit of Heath Resources and Services Administration required documents that report compliance with security regulations, an audit of the infrastructure that supports UNet, and penetration tests where auditors attempt to access and compromise the infrastructure and UNet.

ISO 9001

ISO 9001 is an international standard that provides the specification for a quality management system. Several UNOS departments (DEQ, IT, Membership and the Organ Center) have been certified since 2004. The ISO-certified areas are committed to continually improving the effectiveness of their quality management systems; achieving superior customer satisfaction through leadership that promotes employee involvement and world-class performance through meeting relevant quality objectives and metrics.

Enterprise risk management (ERM)

UNOS has implemented an enterprise risk management (ERM) system to evaluate and alleviate apparent risks and make improvements to operations while keeping the goals and mission of the organization in focus. UNOS uses an outside consultant to review its’ departmental functions and processes. Risks and process improvements are identified and ranked. Responses and process changes which address the risk or improvement are formulated and monitored for their progress toward implementation.

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