Transplant careers

Transplant Quality Coordinator

Transplant Quality Coordinator

Website SUNY Downstate Health Sciences University

The Department of Transplant Surgery at SUNY Downstate Health Sciences University and University Hospital of Brooklyn is seeking a full-time Transplant Quality Coordinator.

The successful candidate will:

• Develop, coordinate, and become the subject matter expert on components of the Transplant Quality Assurance and Process Improvement (QAPI) and the Downstate Performance Improvement (PI) Program

• Facilitate improvement activities utilizing PI methodologies (PDSA or other as applicable to the organization) and serve as a resource to assist and train others on performance improvement methodologies and evidence-based patient safety and quality initiatives in the transplant program

• Ensure that the program is survey ready from a QAPI standpoint at any given time

Essential Job Functions:

• Research and identify potential areas for quality improvement and lead program in setting standards and defining best practices in the care of transplant patients and living donors

• Provide basic and advanced analysis of transplant program activities against quality measures

• In collaboration with transplant program administrative leadership, lead monitoring, reporting, and implementation of improvement activities related to clinical guidelines, healthcare quality/safety initiatives, in an effort to ensure standardization in the delivery of quality patient care

• Facilitate the development, implementation, tracking, and sharing of program-specific quality assurance and performance improvement activities in a transparent manner

• Organize, attend, and facilitate the Transplant Quality Meetings

• Review and recommend quality and performance improvement opportunities based upon program goals and national benchmarking metrics

• Maintain dashboards and make recommendations for changes as needed

• Communicate transplant-related quality outcomes and safety issues to appropriate staff, other involved disciplines and clinical areas, hospital QAPI program and leadership, and leadership involved in the care of transplant patients and living donors

• Keep medical director, surgical director, and transplant administrator and hospital QAPI leadership and administration, apprised of potential quality and patient safety issues and report to other quality committees within Downstate as appropriate

• Facilitate proactive and reactive patient event reviews in regard to process, planning, implementation, and evaluation of the effectiveness of process changes

• Review preliminary and published SRTR data and share with multi-disciplinary team and leadership

• Assesses staff compliance and provide training and education in quality improvement techniques and tools to meet hospital and regulatory expectations

• Provide oversight of scheduled and ad hoc audits to verify the accuracy and validity of data collection and delivery of quality care

• Facilitate appropriate documentation of transplant quality assurance and performance improvement activities using standard forms and tools

• Ensure regulatory readiness of program and multi-disciplinary team for CMS, UNOS surveys, and other accrediting bodies

• Anticipate, monitor, review, and share proposed and implemented regulatory changes and implement program changes to ensure on-time process changes for compliance

• Review, revise, ensure all policies, procedures, and protocols are up to date, evidence-based, approved, and understood by a multi-disciplinary team

Required Qualifications

• Bachelor’s Degree in Nursing with at least five years of clinical experience and current New York Nursing license OR Bachelor’s Degree in related field with one to three years of quality management and process improvement experience

• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel

• Ability to format tables, retrieve data via queries and create presentations via PowerPoint

• Demonstrated excellent communication skills, both written and verbal

Preferred Qualifications

• Specific training and certification in performance improvement techniques, i.e. Six Sigma Green or Black Belt is desired

• Previous transplant experience is preferred

• Knowledge of University and Hospital policies, procedures, and regulations is desired, including Transplant Regulations

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