Join Canada’s Lifeline!
We’re seeking an Associate Director, Inter-provincial Organ Sharing Programs to join our Organ and Tissue Donation and Transplantation team.
Decision-making regarding the allocation and transplantation of donated organs seeks to balance the needs of individual patients against the need to maximise the overall benefit to Canadians from this scarce and valuable resource. Canadian Blood Services (CBS) is the national coordinating body responsible for developing criteria for national organ sharing including developing and implementing policies for the allocation of kidneys from living donors as well as donated organs from deceased donors to wait-listed patients.
In this role you will report to the Director of Organ and Tissue Donation and Transplantation, and collaborate with the Associate Director of System Development, Medical Advisors, regional donation and transplant programs, HLA laboratories, and CBS advisory committees. You are responsible for establishing, maintaining, evaluating, and evolving inter-provincial organ sharing (IPOS) programs and services led by CBS to increase the number and improve quality of transplants and ensure the best possible outcomes for patients.
Improving matches for patients will require that you lead complex and diverse stakeholder groups to advance listing and allocation best practices through the ongoing development and maintenance of matching algorithms based on available evidence, and emerging science and technologies.
You are responsible for the administrative, operational, and fiscal oversight for all IPOS programs and will optimize and harmonize efficiencies across all program and service areas including the: Kidney Paired Donation (KPD) Program, Highly Sensitized Patient (HSP) Program, and the National Organ Waitlist (NOW).
You will also work in close collaboration with the Director of Information Technology, and the Canadian Transplant Registry (CTR) Team to set direction regarding business requirements that will inform and guide the ongoing operation and evolution of the CTR and related services to ensure it remains relevant, responsive, and capable of supporting advanced listing, ranking, matching, and allocation activities as IPOS programs and services evolve.
Responsibilities (including, but not limited to):
- Develop a clear and compelling vision for evolution of IPOS Programs that incorporates all aspects of quality control and related policies required to support new and ongoing program operation.
- Establish and sustain a long-term business direction after considering clinical and financial data, current and future resources, clinical trends and emerging issues.
- Set and achieve operational targets for the KPD, and HSP program as well as performance targets for the CTR in collaboration with the Information Technology team.
Operation and evolution of National IPOS programs:
- Oversee, direct and manage KPD program match cycle runs (3 times/year).
- Evolve and develop IPOS policies, programs, and services to include other non-renal organ groups – in collaboration with the system development team.
- Oversee the development of standardized national eligibility criteria for patients to be listed for organ transplantation and protocols for the allocation of organs to patients once listed.
- Develop and oversee the strategy for providing customer support, education, and training for end-users of the CTR.
System performance and quality improvement:
- Oversee the development and maintenance of quality management processes for all IPOS activities and outcomes.
- Develop the plan to utilize the CTR to gather post-transplant data to assess the effectiveness of allocation practices and policy on patient outcomes.
- With support from the system development team leads the development of IPOS program reports, NOW, KPD, HSP, and for Transplant Quebec.
- Act as a subject matter expert and liaise with the System Development team to inform priorities for development of Living Donation and Transplantation clinical practice guidelines and leading practices.
Stakeholder engagement & management:
- Consults regularly with medical advisors, Organ Donation Organizations, living donation programs, transplant programs, HLA laboratories and other members of and partners within the OTDT community to ensure bi-directional information sharing related to clinical practice, quality of care, patient safety, operational challenges and identifies opportunities for improvement and growth.
- Collaborate with Provincial Programs to improve consistent use of the NOW and CTR to maximize benefits of the system and improve IPOS clinical governance processes.
- Ensures the development and implementation of an operational structure that will appropriately support the IPOS team and related activities over time.
- Provides leadership and support for relevant advisory committees and working groups.
- Manages a team of skilled resources; responsible for setting performance goals, monitoring performance and ensuring development plans are identified and executed.
- Owns the portfolio and project management processes within the IPOS team, including guidance on corporate practice and reporting requirements.
- Leads the development and implementation of internal continuous improvement activities by identifying and business/system improvement solutions to address gaps or inefficiencies.
Formal Education and Experience:
- Minimum of a Masters degree from an accredited university in Health Service (Public Health) Administration, Nursing, Business Administration, or related area of graduate study is required.
- Knowledge and understanding of health care system design, development and delivery.
- Project management, portfolio management, policy development and change management expertise.
- Ten years of progressive experience at the leadership level in health care environment including formal experience in organ and tissue donation and transplantation.
- Demonstration of ongoing professional development and knowledge of current and new trends and best practices in OTDT.
- Proven capabilities in leading large-scale initiatives.
- Proven stakeholder relationship management skills.